Can We Fix Professor Evaluations?

Sorry. This blog is going to be meaty. I know it’s 8 days before Christmas and for the 1% of people combing through edu-blogs this will not be a fun, year in review, prediction, or otherwise mental-gymnastics kind of blog. Instead, I am going to talk through a jumble of problematic, controversial, in-need-of-systems-thinking issues for all of higher education. From confirmation bias to end-of-course evaluation problems to politics on campus to a serious lack of understanding regarding learning, this blog will cover a lot. Buckle up. (And come back next week for my ‘Twas the Night Before Christmas remix…yes, seriously.) I was doing my daily intake of higher education reading when I got to Nancy Bunge’s article published a few weeks ago titled, “Students Evaluating Teachers Doesn’t Just Hurt Teachers. It Hurts Students.“ As we head into 2019, it frustrates and annoys me that we still haven’t figured out how to evaluate instructors, instruction, learning, and more. I don’t think it is controversial to point out that, on the whole, higher education stinks at course and instructor evaluation. I’ve blogged about this on and off every year for a decade or more. I hearken back to Fall of my Senior year in college. We had a professor that was profoundly bad, in every sense of the word. Her grading appeared quite subjective, she could not relate to students in meaningful ways, she was so scattered that nobody was sure what was due, when it was due, or what was expected, and on and on. She was one of the worst professors I have ever had in my K-20 experience. Near the end of the class, she left the room as the Department’s grad assistant administered the end of course surveys. But the class of communication majors did something I had never seen done before. (Neither had the grad student as she allowed it.) We all huddled together and formed a web of argumentation, collective anecdotes, and frustration. We gave pertinent examples of bad instruction. We gave relevant examples of inconsistent and poor grading. After all was said and done, 27 out of 27 students finished their reviews by pleading with the administration to never let this professor back in front of students. The following Spring, guess what happened? Nothing. That same professor taught all of the same classes. In fact, as I attended that same University for grad school, I can report that she taught the same classes throughout. As a Grad Assistant in the department, I know from dozens of personal conversations with her students over those two years that nothing changed. Yet she continued teaching, even being promoted before I left. The Bunge article, however, paints a very different picture. She offhandedly remarks that, “many institutions of higher learning use these surveys to determine whether faculty keep their jobs or get raises.“ Is that true? It certainly did not feel true as a student. Nor was it my experience as an administrator at 3 different institutions. In fact,… Read More